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  Public Ticket #4497981
Errors after installation in wordpress
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  • thedopaminelounge started the conversation

    I have imported the plugin and installed it .But it seems the home page is completely broken and it is taking the info from  my previous template .Can you help me fix it 

  • thedopaminelounge replied

    Giving the wordpress credentials .I want the site same as how I have bought in the template .If not please refund my money back .It has been waiting for 2 days .since I have posted 

    Wordpress ID :[email protected]

    Password :Vidya@199529

    website :https://vidyap2.sg-host.com/

  •  64
    Olga replied

    Hello,

    Sorry for delay! But some problems with some blocks were on your site.

    For now all looks the same as on the demo.

    https://vidyap2.sg-host.com/

     

    Please, don't forget to backup all original content before any changes making

     

     

    thanks!

  • thedopaminelounge replied

    I am still seeing the same this is the demo version https://preview.themeforest.net/item/clubio-night-club-wordpress-theme/full_screen_preview/28147902


    and this is what in my site apart from the header and footer nothing is same https://vidyap2.sg-host.com/

    FYI Web version looks good .But still the mobile version I am seeing the same  .Please do fix it 

  •  64
    Olga replied

    Hello,

    sorry, but your question isn't clear.

    I've compared both mobile versions and don't see any changes.

    But if I see the site in an incognito tab without login, yes, the homepage is old one.

    There is some cache placed on your site. Because your old page doesn't exist in the admin Pages

     

    8316671124.png

     

    And the page which is set as Home have only demo blocks

     

    5359739285.png

     

    But I see that store is not published

     

    8014897862.png

     

    I've made it as published but the cache is still placed. 

     

    I've noticed that some styles come from such source: 5358826098.png

     

    Such page isn't connected with the theme's files. Try to remove all 3rd party content, remove all saved cached files. Or just reinstall the default Wordpress 

     

     

    thanks!