I installed the Clubio theme on a staging website, I will try to work it here before migrating to the actual domain. after installing the theme and plugins, there is an error in installing the plugin called Clubio core and I cant activate WP reset.
and then I tried importing demo data with wp bakery but it turns error 500
please note that I put the license code in the customizer settings and when I try to access the contents it still prompts me to enter license, please see screenshot.
1)Please, keep in mind that one license of our theme can be used on one domain only. If you need to move your license from one domain to another you should remove the license code from the old domain: remove the license in the Customizer, press the save button. After this please write to us. We'll reset it.
2)
The importing of layout in our theme is made by the plugin One Click Demo Import. Such kind of importing is done in most themes.
Importing procedure is connected with the plugin functionality. In the theme we only make the .xml file which is used by the plugin.
To import pages/images, the plugin connects to our server, from which importing is done. And the plugin uploads the images and pages from our server to your server.
If there are any errors occurring, it means that there are some restrictions on a client hosting.
There is no access to connect to another server. Or there are restrictions on time. The time is required to import all pages/images.
Such limits should be set in a hosting configuration files/options. Unfortunately, we’re unable to change this in the theme’s files.
The other way is to add all pages content manually (the original demo HTML is placed in our documentation). In such a case, all demo images should also be uploaded manually. Our own images should be added.
And the last one, please, check if you have the required WordPress version. All themes and plugins work in the same way as default WP.
Finally, if nothing helps, we can import the demo settings for you. Please, give your admin access
I installed the Clubio theme on a staging website, I will try to work it here before migrating to the actual domain. after installing the theme and plugins, there is an error in installing the plugin called Clubio core and I cant activate WP reset.
and then I tried importing demo data with wp bakery but it turns error 500
please note that I put the license code in the customizer settings and when I try to access the contents it still prompts me to enter license, please see screenshot.
Attached files: Screenshot 2024-09-25 110733.png
Screenshot 2024-09-25 110946.png
Hello, Alvin
1)Please, keep in mind that one license of our theme can be used on one domain only.
If you need to move your license from one domain to another you should remove the license code from the old domain: remove the license in the Customizer, press the save button.
After this please write to us. We'll reset it.
2)
The importing of layout in our theme is made by the plugin One Click Demo Import. Such kind of importing is done in most themes.
Importing procedure is connected with the plugin functionality. In the theme we only make the .xml file which is used by the plugin.
To import pages/images, the plugin connects to our server, from which importing is done. And the plugin uploads the images and pages from our server to your server.
If there are any errors occurring, it means that there are some restrictions on a client hosting.
There is no access to connect to another server. Or there are restrictions on time. The time is required to import all pages/images.
Such limits should be set in a hosting configuration files/options. Unfortunately, we’re unable to change this in the theme’s files.
The other way is to add all pages content manually (the original demo HTML is placed in our documentation). In such a case, all demo images should also be uploaded manually. Our own images should be added.
And the last one, please, check if you have the required WordPress version. All themes and plugins work in the same way as default WP.
Finally, if nothing helps, we can import the demo settings for you. Please, give your admin access
thanks!