Okay
  Public Ticket #3172215
Purchase code is not going through
Closed

Comments

  • changeprohosting started the conversation

    Tried to install the theme on one domain although the import wasn't working??? Neither the automatic one or the manual import. So I moved to different domain to try again, now it is saying:

    PLEASE, ACTIVATE OUR THEME!

    Thank you for interest to our product. If you do not want to see this block you should ENTER YOUR CODE in Customizer or BUY LICENSE at Themeforest




    Also if there is a solution I can do this fix on my side in future, please let me know, as this is possible to happen again. 

    Attached files:  Website Purchase Code.jpg

  •  60
    Olga replied

    Hello,

    Please, keep in mind that one license of our theme can be used on one domain only. If you need to move your license from one domain to another you should remove the license code from the old domain: remove the license in the Customizer, press the save button. After this please write to us. We'll reset it.



    Ok, your license is deactivated from the old domain - http://www.marketingbrampton.com/

    You can use it on a new domain.

    Please, check. If everything is ok for now?



    Thanks!