Trying to import demo but am getting the following 500 error message.
I installed the plugins, purchased key for wpbakery, and am still getting the error message. My hosting company are not seeing anything on their end and can not log a 500 on the server. So I was told to contact the developer
Having the same issue. Is this a second import? Imported my first onto a local server (got issues) and then tried to upload to a live domain and import and it gave this issue
The importing of layout in our theme is made by the plugin One Click Demo Import. Such kind of importing is done in most themes.
Importing procedure is connected with the plugin functionality. In the theme we only make the .xml file which is used by the plugin.
To import pages/images, the plugin connects to our server, from which importing is done. And the plugin uploads the images and pages from our server to your server.
If there are any errors occurring, it means that there are some restrictions on a client hosting.
There is no access to connect to another server. Or there are restrictions on time. The time is required to import all pages/images.
Such limits should be set in a hosting configuration files/options. Unfortunately, we’re unable to change this in the theme’s files.
The other way is to add all pages content manually (the original demo HTML is placed in our documentation). In such a case, all demo images should also be uploaded manually. Our own images should be added.
Finally, check if you have the required WordPress version. All themes and plugins work in the same way as default WP.
Finally, if nothing helps, we can import the demo settings for you. Please, give your admin access
I also get the error 500. When I bought the template I didn't realize that there has to be a connection to another server. I was looking for a solution that would give me a quick basic layout. But this is not given because of the missing demo layout. I would yet urgently ask for a quick remedy. So it is not usable for me.
Thank you very much for your quick response. When I import the XML file, I get the same error 500, so I would ask you to do it for me. Let me know how to send you the login data.
Trying to import demo but am getting the following 500 error message.
I installed the plugins, purchased key for wpbakery, and am still getting the error message. My hosting company are not seeing anything on their end and can not log a 500 on the server. So I was told to contact the developer
Thank you,
Sony
Attached files: Screen Shot 2022-10-18 at 8.18.47 AM.png
Having the same issue. Is this a second import? Imported my first onto a local server (got issues) and then tried to upload to a live domain and import and it gave this issue
Hello,
The importing of layout in our theme is made by the plugin One Click Demo Import. Such kind of importing is done in most themes.
Importing procedure is connected with the plugin functionality. In the theme we only make the .xml file which is used by the plugin.
To import pages/images, the plugin connects to our server, from which importing is done. And the plugin uploads the images and pages from our server to your server.
If there are any errors occurring, it means that there are some restrictions on a client hosting.
There is no access to connect to another server. Or there are restrictions on time. The time is required to import all pages/images.
Such limits should be set in a hosting configuration files/options. Unfortunately, we’re unable to change this in the theme’s files.
The other way is to add all pages content manually (the original demo HTML is placed in our documentation). In such a case, all demo images should also be uploaded manually. Our own images should be added.
Finally, check if you have the required WordPress version. All themes and plugins work in the same way as default WP.
Finally, if nothing helps, we can import the demo settings for you. Please, give your admin access
thanks!
I also get the error 500. When I bought the template I didn't realize that there has to be a connection to another server. I was looking for a solution that would give me a quick basic layout. But this is not given because of the missing demo layout. I would yet urgently ask for a quick remedy. So it is not usable for me.
Hello,
I can import for you the xml file with the demo content.
Or you can do this by yourself. The file is attached
thanks!
Attached files: clubiorecordingstudio.WordPress.2022-09-20.zip
Thank you very much for your quick response. When I import the XML file, I get the same error 500, so I would ask you to do it for me. Let me know how to send you the login data.
Thanks a lot!
Hello,
Please, write your admin access - user and the password
thanks!