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  Public Ticket #3046426
Style Sheet missing
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  • cornel1984 started the conversation

    I am receiving an error that states the style sheet is missing and the purchase code does not work for slider revolution.

    please advise, thanks n advance .

  •  58
    Olga replied

    Hello,


    the slider revolution is the 3rd party plugin which isn't included in the theme.


    Please, keep in mind that our theme (and any other custom theme) isn't compatible with all third-party plugins by default. You often (not always) need to customize the plugin to make it work properly with a theme. 

    It's impossible for the theme's author to make the theme compatible with all existing plugins. Only default themes are compatible with all third-party plugins, because all plugins are designed to work with default themes. 

    Most common case is a conflict if the plugins and the theme override the same default template file. In such cases you need to customize conflict template and merge plugin into theme template


    Please, keep attention if you see any problems with activation they can be caused by some reasons which are not connected with theme's files:

    https://www.portotheme.com/wordpress/medin/docs/#activation_problems



    thanks!

  • cornel1984 replied

    Olga, 

    Thank you for your response however this still does not resolve the issue, at this time i am still unable to edit this theme and im assuming its due to the missing files, I cant edit the demo slides, nor get to option to import the short code for a slide that i have created, I do not be slider revolution is the problem, i believe it has something to do with the theme itsel, i would like to request a new download if possible. 

    I am willing to create you a login for you to review if you would like.

  •  58
    Olga replied

    Hello,


    Please, explain details of your questions



    thanks!