Okay
  Public Ticket #2962085
website down again
Closed

Comments

  • Lynne started the conversation

    Hi,


    The site is down again.


    Is this due to theme changes? Or is it due to plugin conflict?


    It's the second time if so. 


    Can you advise if we will always need to be reinstalling this theme?


    Is there a way not to be affected? Our website has been down since last night.


    Lynne

  •  58
    Olga replied

    Hello, Lynne


    Please, check if you have the plugin All in One SEO on your site.

    It can cause conflicts in the Main slider work.


    Also, the theme itself doesn't make any changes. If it was all ok but after some time the site is changed it mean that some changes were implemented in the site. Either code changes or 3rd party plugins.

    a clean theme's installation works the same as on the demo.




    thanks!