Hello, I am writing because I bought your Voicer theme (895e83d2-dc6e-43eb-8577-eb30360a07d0), but "Voicer Main Slider" doesn't work, the colored loading icon remains. Like still charging image. I found no help on the guide provided. Thank you Alessandro
There is the problem with the main slider and the plugin. Also, the conflict is in other galleries blocks.
This is connected with the mode of work of the plugin.
The plugin moves to the top scripts which are added to the slider as localize script. The default WP function is used for this purpose: wp_localize_script();
But main libraries, in this case the slick slider library, is placed lower in the code. So, the main slider can't be generated.
I can advise you to find in the plugin the option to not move the scripts position. Or you can ask such question from the plugin support team
Hi, I am having trouble have a video auto-play in the main slider. Can you please walk me through using a single .mp4 video file instead of the 3 photo carousel on the homepage?
I am still encountering the same problem though, as the video player element only allows me to embed videos hosted on youtube, not any of the videos I have uploaded to my media library. Is there a way to pull from my library of videos already uploaded to the site? I need the video to be centered on the page and auto-play upon loading.
Hello,
I am writing because I bought your Voicer theme (895e83d2-dc6e-43eb-8577-eb30360a07d0), but "Voicer Main Slider" doesn't work, the colored loading icon remains. Like still charging image.
I found no help on the guide provided.
Thank you
Alessandro
Hello, Alessandro.
Such kind of errors can be connected with 3rd party plugins/custom changes in theme’s code.
By default, in a clean theme’s installation, all functionality is loaded without errors.
You can check this on the demo
To detect which plugin can cause errors, you should remove them one by one and check the store.
thanks!
I have not installed other plugins, I have not installed the theme and imported the contents as per documentation. the problem started right away
Hello,Alessandro.
Please, give a link to your store.
Do you have the latest version of the theme?
Give also please the admin access to check the theme.
thanks!
Yes, I have the latest version because I bought the theme in a few days ago
This is the website
http://www.maxzuleger.com/backup-voicer-home-page/
I noticed that the "Custom HTML for voicer main slider loader" box is missing
Hello,
there is an error on this screenshot - https://ticksy_attachments.s3.amazonaws.com/Cattura_971.png
the default WPBakery composer Editor should be
Maybe, some of your 3rd party editor cause conflicts with WPBakery
But on other screenshot I see some old look. There is no the filed for custom html loader (in the same top)
in the latest theme's version.
thanks!
please, provide your admin access
Hello,
I see the plugin All in One SEO on your site.
There is the problem with the main slider and the plugin. Also, the conflict is in other galleries blocks.
This is connected with the mode of work of the plugin.
The plugin moves to the top scripts which are added to the slider as localize script. The default WP function is used for this purpose: wp_localize_script();
But main libraries, in this case the slick slider library, is placed lower in the code. So, the main slider can't be generated.
I can advise you to find in the plugin the option to not move the scripts position. Or you can ask such question from the plugin support team
Perfect thank you very much! I solved
Glad to help you, AlessandroMenafra !
I hope you will write a positive review for my theme at https://themeforest.net/item/voicer-recording-studio-wordpress-theme/reviews/24321227
Envato instruction: https://help.market.envato.com/hc/en-us/articles/203269490-Giving-Feedback-On-Items
Thank you in advance.
Best regards!
Hi, I am having trouble have a video auto-play in the main slider. Can you please walk me through using a single .mp4 video file instead of the 3 photo carousel on the homepage?
Thank you
Hello, Jeremy.
You can just remove the Main slider element and add another WPBakery composer element, for example,
Video Player
thanks!
Thank you for your quick reply,
I am still encountering the same problem though, as the video player element only allows me to embed videos hosted on youtube, not any of the videos I have uploaded to my media library. Is there a way to pull from my library of videos already uploaded to the site? I need the video to be centered on the page and auto-play upon loading.
Thank you again
Hello, Jeremy.
Unfortunately, by default there is no such options.
You can work with default WPBakery functionality.
but all available functinality of it you can see in it. And there is no other places to arrange it
thanks!