Okay
  Public Ticket #2724013
Customization
Closed

Comments

  •  4
    TruBrand started the conversation

    Not sure why my tickets aren't saving or if it's just me that can't find them however; I'm confused with how I'm suppose to update certain widgets. 

    Where do I change the footer picture?

    Where do I change the about section pictures? 

    Why do I have to have three columns in the footer?  even if i change the code within that widget it is still being defaulted in that way. 

    I don't have a problem coding the html css etc.. however, it's being over written by your backend.

    My subscription form is being auto formatted in the footer... even when i update the css it, again, is being over written. 

    I do not wish to stick to your demo pictures and or layout in certain areas... please assist 

  •  58
  •  4
    TruBrand replied

    AGAIN - this doesn't help... 

    This is just telling me how to adjust the content there. 

    I  have to stick to your structure which I don't want to do and I can't update the footer picture. 

    Could you tell me where to  update the picture that's in the footer because it's not in widgets. 

    I know how to use wordpress... you guys have just embedding components of your demo making it hard to customize. 

    Please actually read my request before responding generic links that doesn't address the question.

  •  58
    Olga replied

    Hello,

    sorry for misunderstanding but I've given you the correct link about working with the footer.

    the item 2 from it explains details how to change the footer logo

    Footer Logo

    Go in admin left menu: Appearance -> Widgets -> Theme Footer Left Logos By default svg icon logo is set. You can remove full the code and insert own svg code for logo or remove existing widget and add Image widget with own logo.






    thanks!

  • antonjosh replied

    TruBand. Yeah the help menu on the footer doesnt help much about the Widgets.

  •  58
    Olga replied

    Hello,

    some widgets contain html code. So, change can be done in it. Also the documentation has original demo html



    thanks!

  •  4
    TruBrand replied

    I do not need to change a logo and or any of the components in the footer.  I need to change the footer background.  This is not covered in your documentation.  Also, I can't override in CSS is like there some type of block on customization in your template. 

    Is there going to be some sort of update coming out soon.  The problem is not the developing of a website, but the re-engineering of one's thoughts.  I don't know where you guys put all of your code and there is not a complete set of documentation.  


    It's like I have to search and figure out why and how you guys came up with certain widgets...unlike most Wordpress templates that easily customizable.  I am a coder as well, but again, I am stuck with something that should have been an easy flip trying to figure out where your code is on the backend to update. 


    CAN YOU PLEASE TELL ME WHERE THE CODE IS TO CHANGE THE FOOTER'S PICTURE.

  •  58
    Olga replied

    Hello,

    you can change the footer image in 

    Go in Appearance -> Customize -> Theme colors -> Colors(footer)

    https://prnt.sc/116b7xn


    thanks!

  •  58
    Olga replied

    Don't forget please to activate the using of options 

    https://clubio.softali.net/wp/documentation/structure.html#colors-fonts

  •  1
    marianapapava replied

    None of this responses helps. You have a faulty product. I have opened lots of tickets, not even one is on the point so we kinda need to listen to the same broken record about things that are NOT COVERED in your documentation!

  •  58
    Olga replied

    Hello,

    please, explain what exactly isn't clear in our theme


    thanks!

  •  4
    7pk2 replied

    Don't forget please to activate the using of options 

    https://clubio.softali.net/wp/documentation/structure.html#colors-fonts

    ------------------------

    there is no option for me to change this setting???


  •  58
    Olga replied

    Answered in your other ticket