"Can't add file mp3 into website" (#2658771) / softali.net

Comments

xuandinh started the conversation
January 14, 2021 at 8:39am
Dear Mr/Ms
I bought your template, I read the your guide document. I can't add mp3 into my website. I have tried it many times but no success. Can you support for me ??
58
Olga replied
January 14, 2021 at 7:09pm
Hello,
I see that on your screenshots the older version of the theme. Please update it to the latest one.
Then you will be able to use the functionality described in the documentation - https://voicer.softali.net/wordpress/voicer/docs/#short_examples
https://voicer.softali.net/wordpress/voicer/docs/#awp_player

thanks!
1 Like
xuandinh replied
January 15, 2021 at 2:28am
That photo is the latest version, I just took it yesterday. I bought the template on last Sunday
58
Olga replied
January 15, 2021 at 9:27am
Hello,
but on this screenshot I see an old player version -

the latest visual version looks like

I attach for you the latest version of the Voicer. You can try to update your site with it.

Details - https://voicer.softali.net/wordpress/voicer/docs/#theme_update
It doesn't contain images because of uploading limitation

thanks!
xuandinh replied
January 15, 2021 at 10:46am
I've added attached files voicer.zip but it haven't file mp3, I imported voicer import data demo also not file mp3
58
Olga replied
January 18, 2021 at 6:48am
Hello,
you should add own tracks as it is described
https://voicer.softali.net/wordpress/voicer/docs/#short_examples
https://voicer.softali.net/wordpress/voicer/docs/#awp_player

thanks!
xuandinh replied
February 6, 2021 at 7:38am
Hello a. I have a problem, when I deploy my website into server, I can't active theme. I tried adding the license code but it failed to activate
58
Olga replied
February 8, 2021 at 6:07am
Hello,
Please, keep in mind that one license of our theme can be used on one domain only.
If you need to move your license from one domain to another you should remove the license code from the old domain: remove the license in the Customizer, press the save button.
After this please write to us. We'll reset it.
https://voicer.softali.net/wordpress/voicer/docs/#activation_process

thanks!