Okay
  Public Ticket #2165310
Theme settings Page/Customizer options
Closed

Comments

  • ccriff started the conversation

    I cant seem to find the theme settings page. It is not in customizer area either. I cant change the logo or no other general settings for the theme. Am I missing something here...? Please advise...

    Where is the settings page located...? Or why cant I locate any setting in the customizer area...?

    Also this theme is the same as Glorio with minor code changes, which I also bought and you guys discarded a month later. Why create the same theme over with no extra features from the last theme...?

  •   ccriff replied privately
  •  60
    Olga replied

    Hello,

    Logo, favicon and some settings can be changed in admin left menu:  Appearance -> Customise -> Site Edentity -> Logo / Site Icon.

    Home page you can find in Pages -> Voicer Home Page. To edit page using WPBakery composer you should press Backend Edtior button. 

    Settings like in default WP themes here - http://prntscr.com/pbeya3

    Menus are in Appearance -> Menus. Widgets in Appearance -> Widgets.


    P.S.  Personally I'm not responsible of management process of themes: themes marketing, full designing and developing process of new themes. So, I can't ensure if our theme and any other theme are similar or not.


    Thanks!

  • ccriff replied

    Hi,

    If you guys would have signed into my WordPress account and went to the backend with the supplied credentials, you guys would have noticed that there are NO settings in the Appearance -> Customise - section. Please check for yourself via my site as well as the attachments I uploaded. 

    I know how to find everything in WordPress... The theme is just missing these for some reason. 

    And Yes, this is the same Theme as Glorio... You guys are the same theme authors right...? If you are not, you are about to get sued because this would amount to plagiarism.  

  •  60
    Olga replied

    Hello,

    all is done - https://prnt.sc/pbs7ax


    P.S. I've asked managers about theme - Yes, developers team is the same (designer and developer). 

    Thanks!

  • ccriff replied

    Thanks, Olga

    All is well so far... 

  •  60
    Olga replied

    ok, glad to hear)


    Thanks!

  • dbenno replied

    How was this resolved. I am having the same problem. Appearance > Customize shows only Widgets just like the image ccriff posted. 

    Please post the steps you took to resolve this issue. 

    Thank you

  •  60
    Olga replied

    Hello,

    The issue is placed for now in Customizer. Please, unpack and upload such files to the theme’s folder:\voicer\assets\js\


    Thanks!


  • dbenno replied

    Thanks Olga the new files worked. 

  •  60
    Olga replied

    Glad to help)